Terms & Conditions

We: Brilliant Adventures Limited is a UK based company.  Registered address : 54 Forest Rd, London N8 9RX. VAT registration number: GB 835 7874 80.

We reserved the rights to change our prices at any time with or without notice.   Please visit our web site from time to time to check our prices.  Should you wish to know about special offers or new designs, exhibitions and events, please register with us.   Alternatively you can vist our website and click on the news or events page, information about exhititions and products will be updated from time to time.

Brilliant Adventures Limited reserved all the rights and any intellectual properties related to our products.

The Quantum Infinity and Bathroom mirrors are made to order, please email us if you have a specific for other sizes.

Delivery charge & Services : Delivery charge will be according to the total weight of the order.  For all order , small and light wieght orders will be sent by Roayl Mail, other heavy weight and large orders will be delivered by courier company such as UPS, DHL, FedEx, CSM  or TNT.

Trade orders for overseas will be delivered by UPS, FedEx, CSM, TNT, DHL our shipping agent or your preferred courier/shipper.

Delivery Time : For United Kingdom Customers, we aim to deliver the goods within 7 working days except orders with larger size 2, 3 & 4 Infinity Candles, please allow 21 days as they are hand finished.  Please bear in mind that weekends, bank holidays or during the exhibitions period and the time of placing order might effect your delivery time.

For international orders delivery will be subject to stock availability and agreement.  Please email us if you have any questions regarding delivery.

Payment:

Payment by credit/debit card can be made by online purchase.  Sterling cheque and bank transfer can be accepted when order offline. 

Refunds and exchange:

You have 30 days to return any products purchased from us with acceptable reasons.  Please notify in writing should you wish to claim refund or exchange the goods.  When refund is agreed then the refund will be issued within 7 days.  Please includes a note with the goods, give us a call  or email  us to let us know whether you would like a refund or exchange the goods.

In case of refund of returning order, we will not be able to refund the postage cost as it has already been paid to third party or delivery service company. 

Liability and indemnity:-

Customers agreed to use the product as per products instructions.  Infinity Candle is contains metal stand and mirrors care must be taken.  Lit candle must not be left unattended at all time.  No responsibility will be accepted if products have been misued.  Most our products are not suitable for children under 10 years old.

Force Majeure

Brilliant Adventures Ltd shall be released from its obligations in the event of national emergency, war, prohibitive governmental regulation or if any other cause beyond of the parties renders supply of the goods impossible.

Legal Construction

This terms shall be governed and interpreted according to the law of England and Wales.

Brilliant Adventures Privacy Statement
 
We are doing our best to  handle your information in correct maners.  However in order to process online orders we will need to collect information about you.  We will only use the information that we collect about you (in accordance with the data protection Act 1998).  We collect information about you for 2 reasons; firstly, to process your order and second, to provide the best service possible.
 
Information we collect may included:  name, address, telephone number and email address .   Your credit/debit card details will be encrypted at all time.
 
When you place an order on line with us at our website, the information submit is encrypted via third party secure servers that use SSL encryption ensuring consumer's personal information and transaction remain confidential.

More information

If we do not cover all the information that you would to like know about our products or services, please send us an email to info@brilliantadventures.com

 

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